Terms and Conditions

Please Read This Document Carefully. It Contains Very Important Information Regarding Your Rights and Obligations, Including Limitations and Exclusions That Might Apply to You.

These terms and conditions apply to the purchase and sale of products (“Products”) through hang2dry.com (the “Website”). By placing an order for such Products, you agree to be bound by, and accept, these terms and conditions. These terms and conditions are subject to change by hang2dry, llc. (referred to as “us” or “we”) without prior written notice at any time, in our sole discretion. The latest version of the terms and conditions will be posted on this Website, and you should review these terms and conditions prior to purchasing any Product. These terms and conditions are an integral part of the Website terms of use that apply generally to the use of our Website. You should also carefully review our privacy policy before placing an order for goods through this Website.

1. Order Acceptance and Cancellation 
Your receipt of an electronic, or other form of, order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If applicable, your order will be refunded in the original form of payment. If your credit card has been charged and your order is canceled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was canceled. Promotions will be refunded and reactivated in your account, as long as the promotion has yet to expire. 

Orders may be canceled any time before the order is packed by contacting info@hang2dry.com as soon as possible. You will receive a full refund, including any shipping, duties, and/or regional taxes. 

Orders precessing and shipping takes about 2-3 business days.  All orders placed on Fridays, weekends or holidays will be processed the following business day. We do note ship on weekends. 

2. Payment Terms 
Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:

All orders are subject to verification for security reasons. You will be contacted and will have 48 hours to complete verification process. If you do not respond after such time, you will be notified and the order will be canceled and refunded in the original payment method.

Payments processed in United States dollars. Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below. Payments made on debit/credit cards outside of US Dollars will be calculated using currency conversion on the day of the transaction. You agree that hang2dry is not responsible for any credit shortages due to currency conversion rates.

If you preorder Products, you will be required to pay fifty percent (50%) of the amount due as a deposit at the time you place your order, exclusive of shipping fees and taxes. We will charge the remaining fifty percent (50%) of the amount due, plus shipping fees, and any taxes or duties owed at such time as the Product is ready for shipment. 

If you order Products available for immediate shipping from our Boutique, you will be required to pay the full amount due, plus shipping fees and any taxes and/or duties associated with the Product at the time you place your order.

Please be aware that because of the “pre-sale” nature of such transactions, you should expect a wait period of approximately 3-5 weeks between the date you place your order and the date that the Product is ready for shipment. 

3. Changes in Products and Pricing 
We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. If the price of an order changes after you’ve paid for it in full or after you’ve paid the down payment, your order will be canceled and your monies refunded.

We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.

4. Shipping Fees, Taxes, and International Duties 
If you are shipping within the United States of America, sales tax will be charged. For preorder Products, this tax will be charged at such time as the Product is ready for shipment and for all other Products, this tax will be charged at the time you place your order for the Product. No other tax or import duty will be applied to orders shipped within the United States.

If you are shipping outside the United States on a DDP (Delivery Duty Paid) basis, import taxes and duties will be automatically applied at the time of checkout. For preorder Products, all relevant shipping fees, import taxes, and duties will be charged at such time as the Product is ready for shipment and for all other Products, such shipping fees, import taxes, and duties will be charged at the time you place your order for the Product. The costs of shipping and any import taxes, and duties paid are non-refundable.

If you are shipping outside the United States on a DDU (Delivery Duty Unpaid) basis, no taxes or duties will be charged by hang2dry. As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.

Shipping charges are non-refundable.

5. Shipping Policy 

We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No C.O.D. orders can be accepted.

Please note that the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.

These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us.

All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. hang2dry is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required’ please contact info@hang2dry.com so that we may make arrangements.

hang2dry is not responsible for any international shipping delays caused by the customs clearance process.

Shipping charges are non-refundable.

6. Advertising Disclaimer and Trademarks 
We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.

7. Price Adjustment Policy 
hang2dry will honor price adjustments on products purchased within a 30-day period prior to the start of a sale. Please note that the product has to still be available on the site in the same size originally purchased. All approved price adjustments will be issued in the form of hang2dry Credits and the product will be a Final Sale.

hang2dry is only able to honor price adjustments at the initial markdown, and will be unable to honor them with subsequent markdowns or changes in prices, if any. hang2dry will not price match any sale or discount prices with any other retailers, including affiliates.

8. Limitation of Liability 
In no event shall we or our suppliers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), products liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, or use of the Products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the Products you have ordered through our Website. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of Products.

9. Return Policy 
hang2dry pleased to accept timely returns of new and unused products within 15 days from the date you received your order. Returns can be refunded as store credits or to the original method of payment, where applicable. Pre-orders placed across multiple cards will be refunded to the same cards used, regardless of the cards being removed from the site, cards expiring, or updating card information.

Your products must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature items you received with your order,  packaging materials, hang2dry and designer hanging tags. Other designer packaging such as belts, dust bags, authenticity cards, and leather tags should all be included where provide. If your order did not include the proper packaging please email info@hang2dry.com

Any returned products which are damaged, do not include the packaging materials, soiled, or altered may not be accepted. Refunds or credits will not be processed until the items are returned and inspected by hang2dry. 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Please note - Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Customers are responsible for the cost of return shipping

Customers will be refunded purchase price only. Shipping & handling is nonrefundable.  

Refunds generally appear on your credit card statement in one to two billing cycles.  hang2dry have the rights to adjust shipping terms and pricing. 

Faulty Products 

Products that are received damaged or become damaged by a manufacturing fault within six (6) weeks of purchase are considered faulty. Items that become damaged as a result of normal wear and tear are not considered to be faulty. hang2dry will determine, in its sole judgment and discretion, whether the damage is as a result of normal wear and tear or some other reason.

Damaged or faulty products will be replaced or repaired, where possible and subject to availability. Where possible we will offer to repair the faulty item. If a product cannot be replaced or repaired, you are entitled to a full refund within the six (6) month period.

Late Returns 
Any product returned outside of the 15-day return policy are at the discretion of hang2dry, and may not be accepted or only accepted for store credits.

Product Colors 
We have made every effort possible to ensure the colors are displayed as accurately as possible. hang2dry cannot guarantee your computer’s monitor will accurately display the true color. If you have any questions about the color of an item please contact info@hang2dry.com prior to placing your order.

Final Sale 
No returns or exchanges will be accepted on the following items and sales of the following items are considered Final Sale:

International orders must include any and all commercial invoices of the products being returned to prevent any delays with clearing international customs.

Return goods are customer's sole risk and expense. We recommend using any safe and secured means. We do request that you contact us at info@hang2dry regarding any questions you may have. 

10. Contests and Promotions 
On occasion of promotional codes, site credits, and similar “gift certificates” which will provide a credit towards a purchase on the Website when redeemed at checkout. These codes are non-transferrable, and are to be used only by the intended recipient. In particular, hang2dry reserves the right to cancel a promotion and/or to reject redemption of a promotional code when the total value of the promotional code exceeds a certain value, generally the price of the item for which the promotional code is used.

Promotions are only eligible for full-priced products and are limited to one per transaction. Minimum spends may be required and will be communicated on any correspondence. Where a promotion has been communicated via email, the promotional code is non-transferable and the email address provided during checkout must be the same as the email address to which the promotion was sent. hang2dry shall not be liable to any customer for any financial loss arising out of the refusal, cancellation or withdrawal of a promotion or any failure or inability of a customer to use a promotional code for any reason.

Promotional codes do not cover the costs of any shipping, duties, and/or regional taxes where applicable. These are to be paid by you. In Pre-order The 50% deposit must be paid at the time the order is placed.

All promotions have an expiration date which will be indicated in your account or in any communication to the customer. Once a promotion has expired the amount may not be refunded. If the promotion is still active, it will be refunded back to the customer’s account to be used towards a future order.

11. Miscellaneous 
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of the State of Florida, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this Website and the purchase of Products. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the State and Federal Courts of Florida, with respect to such matters.

 12. Refused Packages

If you are a customer who refuses to make prompt delivery arrangements with the carrier for a properly shipped package, which results in it being returned or if you abandon it with the carrier/customs for any reason, then you will still be responsible for VAT/import fees plus return shipping costs or abandonment fees. This along with the original shipping fees and non-refundable deposit will be deducted from your refund of the item price and the difference will be credited back to you. 

PRIVACY POLICY

Hang2dry collects customer information to improve your overall shopping experience. We respect your privacy and are committed to maintaining and using this information responsibly. Except as otherwise mentioned below, this privacy policy only addresses the use and disclosure of information we collect from you on our website. By visiting hang2dry.com you are accepting the practices described in this privacy policy.
Personal information relating to you and your order history are only available to you if you provide the correct password that you create. After providing your password, you can edit or delete your information at any time through the my account page.
If you forget your password, you can request that it be emailed to you. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register.
SHARING PERSONAL INFORMATION
Any personal information you provide when you register or update an account, enter a contest or promotion, shop online or request information (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. hang2dry shares information about our customers with some of our affiliated companies and reputable third parties in order to help us provide better service to you. These third parties may be given access to some or all of the information you provide to us and may use cookies on our behalf. hang2dry requires these third parties to maintain your information in the strictest confidence. Also we will not sell, rent or share your email address with others for them to send you unsolicited email. We may also share statistical, demographic and other non-personally identifiable information with third party companies and these companies may also use cookies.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.
COOKIES
We use cookies to recognize you and your preferences to make shopping easier. Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. The use of cookies is standard on the internet and many major websites use them. Cookies stored on your computer do not contain any personally identifiable information. If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them.
LINKS TO OTHER SITES
To enhance your shopping experience, the hang2dry.com site may have links to other sites. Those Web sites will have their own policies on privacy that you may wish to review. hang2dry.com takes no responsibility for these linked Web sites.
PRIVACY OF YOUNG CHILDREN
hang2dry.com is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. 
If you have any questions or concerns regarding our privacy policy, please contact us.
PRICING AND AVAILABILITY
We strive to ensure that all the details, descriptions, and prices appearing on hang2dry.com are accurate. However errors may occur. If we discover an error in the price of any goods you have ordered we will inform you of the discrepancy as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will cancel the order and your credit card will not be charged. In the event that your credit card has been charged you will receive a full-refund upon cancellation. We apologize for any inconvenience this may cause..
RETURN POLICY
We stand behind the quality of our merchandise. If for any reason you are not satisfied, we accept returns of unused, undamaged merchandise for a full refund within 30 days provided the merchandise is accompanied by your original receipt. All sale merchandise is final sale. All special orders are final sale. All returns of merchandise purchased on this website require prior authorization. Please email info@hang2dry.com to obtain a Return Authorization number. Once you receive a RA#, you may send the returned merchandise with the original receipt.

Shipping charges are non-refundable. We therefore suggest that you insure all parcels. Refunds generally appear on your credit card statement in one to two billing cycles. Your refunds will take the form of a credit back to the same card used to make the original purchase. hang2dry have the rights to adjust shipping terms and pricing. 

INTERNATIONAL SHIPPING
hang2dry.com now ships internationally.
*PLEASE NOTE: hang2dry.com is not responsible for customs and duty charges.